Q: What is the meaning behind the name "Auratic"?
A: The fabricated name, Auratic is coined from "aurum" which is gold in Latin and "tic" which is the sound that porcelain cups produce when tapped together.
SHIPPING AND TRACKING
All the information about Shipping is on the Shipping Page
RETURNS AND EXCHANGES
All the information about Returns and Exchanges is on the Returns Page
Q: Is it safe to order from your website?
A: Yes, your information secured at our website. All transactions and financial information are kept private and safe so that you can purchase online with confidence.
Q: When will my order be charged?
A: Will be charged once the order is shipped.
Q: I would like to know what I have ordered in the past.
A: Registered customers can view their order history through the “My Account” section.
Q: What if an item is out of stock?
A: When an item is temporarily out of stock you will not be able to add this product to your shopping cart. Please check back occasionally, as you will be able to purchase this item once more inventory arrives and the item is back in stock. You can also “bookmark” the item you would like to purchase to the Wishlist for future purchases.
All the information about Product Care is on the Product Use & Care Page